Terms and conditions

These Terms and Conditions apply from 8 September 2026.

§ 1. Terms and Conditions

These Terms and Conditions (hereinafter the Regulations) set out the rules for accessing and using the playournotes.com website and online shop (hereinafter the Service). The Service may be used, and an account registered, only on the terms set out in the Regulations.

§ 2. Administrator

The Administrator and sole owner of the Service is Firma Muzyczna RONDO-QUARTET Jan Walter, with its registered office at ul. Biedronkowa 14, 95-070 Rąbień, entered in the Central Registration and Information on Business (CEIDG) of the Republic of Poland, NIP 7711014514, REGON 590354815, operating as a sole proprietorship (hereinafter the Administrator).

§ 3. User

1. The Service may be used by any natural person, legal person or organisational unit without legal personality (hereinafter the User).
2. Registration and use of the Service are voluntary and free of charge. Additional services may be added to the Service; these will be described in detail.
3. Users accessing the Service from outside the territory of the Republic of Poland are responsible for acting in accordance with the law in force in the Republic of Poland.
4. The Administrator reserves the right to block access to the Service, refuse to provide services, delete data or cancel an order for Users who: breach the rules set out in the Regulations, attempt to circumvent the Regulations or the security measures and operating rules of the Service, or take action contrary to the law or to good practice.

§ 4. Service and Materials

1. The Service allows the electronic purchase of arrangements of sheet music or tablature of musical and lyrical-musical works, in the form of a PDF graphic file at a resolution of 1200 dpi (hereinafter the Materials).
2. The Service allows Users to purchase and use the Materials offered in it, solely on the terms set out in the Regulations.
3. The Privacy Policy forms an integral part of these Regulations.
4. In order to use the Service and the purchased Materials properly, the User should meet the following minimum technical requirements:
   1. have an end device (computer, laptop, smartphone, tablet) with Internet access of at least 1 Mbit/s,
   2. have a current version of a web browser supporting HTML5, JavaScript and cookies installed (e.g. Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Opera),
   3. have an active and correctly configured e-mail account,
   4. have software capable of opening PDF files (for the sheet-music materials).

§ 5. Sales and Supply of Materials

1. To purchase Materials, the User must place an order by activating the relevant options shown in the Service next to each Material and then following the instructions given to the User at each stage of the ordering procedure.
2. During registration the User will only be asked to provide the e-mail address to which the purchased Materials will be sent.
3. Registration means creating an account in the Service or completing the relevant fields in order to purchase Materials without logging in.
4. The order is accepted and verified once the User has read the Regulations and confirmed this by selecting the relevant option.
5. Every order is verified automatically by sending an e-mail to the address provided by the User when placing the order. Receipt of an e-mail confirming that the order has been accepted for processing means that the order was placed correctly.
6. Orders are processed once the Administrator has received payment, made through the payment channels available in the Service, towards the price of the given Material. The contract is concluded at the moment payment for the Materials is received.
7. Information about the price of a given Material is always provided in the Service and during the ordering process.
8. The prices of goods in the Service are gross prices expressed in Polish zloty (PLN).
9. Payment may be made in a currency other than the Polish zloty (PLN) chosen by the User, i.e. euro (EUR), US dollar (USD) or pound sterling (GBP). Currencies are converted at the current daily exchange rate applicable at the moment the order is placed.
10. The ordered Material is delivered by the User downloading it via data transmission over an Internet connection, directly to the User's computer memory or via dedicated mobile applications.

§ 6. Payments

1. The User may make payments via:
   • the Przelewy24 online payment service,
   • the PayPal online payment service,
   • online bank transfer,
   • deposit to a bank account.
2. The User transfers the amount indicated in the Service before receiving the Materials (prepayment). The Service never requires the login and password to your online banking account.
3. Przelewy24 online payments for https://playournotes.com/ are handled by Przelewy24 – PayPro S.A., ul. Kanclerska 15, 60-327 Poznań.
4. PayPal online payments for https://playournotes.com/ are handled by PayPal (Europe) S.à r.l. et Cie, S.C.A. (R.C.S. Luxembourg B 118 349).

§ 7. Copyright

1. All Materials and other publications and texts (hereinafter jointly the Publications) available in the Service are protected by the Act of 4 February 1994 on Copyright and Related Rights (consolidated text: Journal of Laws 2022, item 2509, as amended).
2. Graphics, logos, buttons and images, as well as their compilations and the software available in the Service, which constitute the property of the Administrator, are also subject to copyright protection (hereinafter the Administrator's Works).
3. Accordingly, no Publications or Administrator's Works may be unlawfully copied, reproduced or distributed without the consent of the entitled party.
4. When using the Service, the User undertakes not to make any changes to the content of the Service and not to use it, without the consent of the entitled parties, in any way other than set out in these Regulations.
5. Purchasing a copy of a Material entitles the User only to use it as intended, i.e. to play it on electronic devices and load it into the memory of their computer or other suitable devices in order to read the content of the Material, without the right to reproduce the Material, to copy or unlawfully use its content in whole or in part, to change its electronic structure (e.g. the file format) or to otherwise modify the Material file (e.g. remove protections or markings).
6. It is also prohibited to distribute the Material, or to make it available or play it publicly, regardless of the purpose and form of such activity.
7. A User purchasing Materials in the Service must ensure that no other unauthorised persons can access them in a way that lets them reproduce or distribute them without the Administrator's consent, or use them in any other way inconsistent with the scope of the rights granted. If such situations are detected, the Administrator may pursue claims on this account against the User of the Material known to it, for infringement of the rights to the given copy.
8. Making purchased products available on the Internet without the Administrator's consent is prohibited. This applies in particular to private and commercial websites, P2P clients, internet forums, online communities and the like. If the situations mentioned above are detected, the Administrator may pursue claims against the identified buyer for infringement of the rights to the given copy.

§ 8. Authors' Rights

1. The Administrator declares that it is the sole producer of all Materials offered for sale and of the graphic files (JPG) and audio files (MP3) used to present the offer, and is therefore their owner, retaining all related copyright.
2. When preparing the sheet music of a musical work or making its transcription, the Administrator makes every effort to ensure that it is consistent with the artistic intent of the authors or performers and does not infringe their moral rights.
3. The sound samples of the sheet music presented are not an artistic performance of the work, but only a digital rendering of the graphic notation.
4. The Administrator declares that it acts with respect for authors' economic rights and holds a licence agreement concluded with the collective management organisation ZAiKS in Warsaw.

§ 9. Additional Software

1. Playing the Materials ordered in the Service requires the installation of appropriate software. Each installation of such software is the subject of a separate licence agreement between the User and the supplier of that software. The Administrator will provide the User with information about the required software. The Administrator is not liable for the correct operation of the software or its effects.
2. The Administrator provides customer service in Polish and English regarding technical problems that may arise when using the software, to the extent necessary to read the ordered Materials.

§ 10. Right of Withdrawal

1. A consumer, and a User who is a natural person concluding a contract directly related to their business activity where the content of that contract shows that it does not have a professional character for that person, has the right to withdraw from a distance contract without giving a reason within 14 days of the day it was concluded, subject to sec. 2.
2. The right to withdraw from a contract for the supply of digital content that is not stored on a tangible medium does not apply where performance has begun with the User's express and prior consent before the withdrawal period expired, the User was informed by the Administrator that they would lose the right of withdrawal, and the Administrator provided the User with a confirmation of receipt of that consent on a durable medium (in the purchase confirmation e-mail).

§ 11. Complaints

1. Any disruptions in the functioning of the Service, remarks about it and all other matters connected with the purpose and subject of the Service, including the lack of conformity of Materials with the contract, may be complained about by Users by reporting them to the Administrator electronically at contact(at)playournotes.com or in writing to the Administrator's registered address.
2. The Administrator is liable for the lack of conformity of digital content or a digital service with the contract under the rules set out in Chapter 5b of the Act of 30 May 2014 on Consumer Rights (consolidated text: Journal of Laws 2023, item 2759, as amended). The Administrator is liable for the lack of conformity of digital content with the contract that existed at the time of its delivery and became apparent within two years of that time.
3. Complaints will be handled by the Administrator within no more than 14 days of receiving the complaint.
4. Due to the digital nature of the Materials supplied, a User who has lost the right of withdrawal under § 10 of the Regulations and Art. 38 sec. 1 point 13 of the Consumer Rights Act may not return the purchased digital content after its performance has begun with their prior and express consent.
5. A complaint may be based in particular on receiving a file that is damaged, incomplete or inconsistent with the description in the offer. In such a case the User files a complaint at contact(at)playournotes.com, attaching the faulty file. Once the complaint is accepted, the User will receive the correct file at their e-mail address as soon as possible.
6. If a purchased file cannot be downloaded or the User does not receive the e-mail with the download link (among others due to an incorrect e-mail address given by the User or due to spam filters), the User is asked to contact the Administrator. The Administrator will verify the report and promptly provide technical assistance, including correcting the e-mail address and making the purchased Material available again.

§ 12. Out-of-court complaint handling and redress

1. The Administrator informs the User that they may use out-of-court methods of handling complaints and pursuing claims (the ADR system).
2. Detailed information about ADR procedures and access to them in Poland is available at the premises and on the websites of the district (municipal) consumer ombudsmen, the Voivodeship Inspectorates of the Trade Inspection and the Office of Competition and Consumer Protection at: www.uokik.gov.pl.
3. For cross-border disputes within the European Union, Iceland and Norway, a Consumer may seek free help and advice from the European Consumer Centres Network (ECC-Net). A list of centres and contact details is available on the website of the European Consumer Centre Poland: www.konsument.gov.pl, or of the relevant centre in the User's country of residence.
4. Using alternative dispute resolution methods (ADR) is entirely voluntary. The Administrator does not undertake in advance to use out-of-court dispute resolution and reserves the right to decide on a case-by-case basis whether to take part in an amicable procedure.
5. Where the Administrator rejects a User's complaint, it will each time provide the User, on a durable medium (e.g. in the e-mail containing the complaint decision), with a statement of its intention to take part in, or its refusal to take part in, an ADR procedure, indicating at the same time the body competent for the matter.

§ 13. Contents of the Service put by Users

1. The Administrator will make every effort so that the Service and all services made available through it operate continuously and without disruption.
2. The Administrator reserves the right to short interruptions in the availability of the Service in order to carry out necessary maintenance or system updates. Users will be informed of planned longer technical interruptions in advance by a notice in the Service.
3. The Administrator reserves the right to anonymously publish content sent by Users to the Service team concerning matters connected with the functioning of the Service (so-called FAQ), advice given and other content that the Administrator considers worth publishing.
4. Users have the right to post comments on materials contained in the Service. Posting comments is possible after logging in.
5. Users have the right to freely present information, opinions, comments or other statements, subject to sec. 6. Only the User is responsible for the content of the information and opinions they post.
6. It is unacceptable to post comments that:
   • are contrary to the law or the rules of social coexistence,
   • infringe the rights of third parties,
   • are vulgar or obscene,
   • promote violence, racial or religious hatred or are otherwise objectionable,
   • are advertising.
7. Where a User posts a statement that infringes the provisions of the Regulations or the law (including vulgar, offensive or unlawful content), the Administrator is entitled to remove or block the visibility of (hide) such a statement. The Administrator does not modify or edit the content of Users' statements.
8. Users who violate sec. 6 may be permanently deprived of access to the Service by the Administrator.
9. The Administrator has the right to freely manage comments. In particular it may, without giving any reasons, suspend the posting of comments, remove comments from the Service or change the rules for their placement and verification.

§ 14. Amendments to the Regulations

1. The Administrator reserves the right to amend the Regulations for important reasons, including: a change of law, a change in the functionality of the Service, a change in payment or delivery methods, execution of orders of state authorities. Contracts concluded before an amendment to the Regulations are governed by the version of the Regulations in force at the time of the order.
2. Users who hold an Account will be notified of the content of amendments to the Regulations electronically at the e-mail address provided at least 14 days before the amendments take effect. Amendments are published in the Service in the form of a consolidated text of the Regulations together with information about the date they take effect.
3. A User who does not accept the planned amendments has the right to terminate the contract for the provision of electronic services (delete the Account) without incurring any costs, before the day the new Regulations take effect. A statement of non-acceptance of the amendments may be sent to contact(at)playournotes.com. Previous versions of the Regulations remain available in the Service.

§ 15. Cookies Policy

1. The Service uses cookies, which make it easier to use its resources, allow the content viewed to be personalised and tailored to Users' individual preferences and needs, and allow data to be collected in order to analyse User traffic within the Service. Cookies contain useful information and are stored on the User's computer – the Service can read these files when it reconnects to the User's computer. Disabling cookies does not prevent the User from using the Service, although some functionality may be unavailable or blocked when cookies are disabled.
2. Google Analytics tracks how Users use the website. To learn how Google Analytics uses this information, see the Google Analytics privacy policy. The User can opt out of this data collection here.
3. More information about the cookies used can be found at Cookie files.